Terms

Last updated 20 October 2026. Operated by Mailotte Ltd.

What the service does

You upload a PDF bank statement. We extract its transactions and check them against the statement’s own figures. If the arithmetic agrees, you get a CSV. If it does not, you get an explanation and no file.

What “proved” means, precisely

The check is arithmetic against the statement, not an audit. Three strengths are reported and they are not equivalent:

• running_balance — both declared balances matched and every line agreed with the balance printed beside it.
• running_only — each line agreed with the one before it, but the statement declares no opening or closing balance. Transactions missing from the start or end cannot be detected.
• sum_only — the totals agree but individual lines were not checkable. Two errors that cancel out would survive.

We also count the accounts the document declares and refuse if that count does not match what was read. Where the document’s format is one we cannot count, the result is marked unverified and completeness is not guaranteed.

No warranty

The output is provided as is. It is not accounting, tax or financial advice, and a passing check is not a guarantee of correctness. Check the CSV against your statement before relying on it for filing, reconciliation or any other purpose. To the extent permitted by law we exclude liability for loss arising from use of the output. Nothing here limits liability for death, personal injury, or fraud.

Credits and refunds

• Credits are sold in packs and do not expire.
• You are only charged for a statement we can prove. If a conversion is refused, or fails for a technical reason, the credit is returned automatically.
• Credits are consumable digital content supplied immediately. Unused credits may be refunded on request within 14 days of purchase; used credits cannot.
• Your credit token is your credential. If you lose it, contact us with the email you used at checkout and we will try to restore it, but we cannot guarantee recovery.

Acceptable use

Upload only statements you are entitled to process. Do not attempt to circumvent the free limit, overwhelm the service, or use it to process documents unlawfully obtained.

Changes and contact

We may change these terms; the date above shows the current version. Questions: statement-proof@mailotte.com. Governed by the laws of England and Wales.